TERMS OF SERVICE

OUR TERMS

1. General

1.1. These Terms of Service (“Terms”) govern your use of our website and any services provided by A+ Plumbing and Drain Rescue (“we,” “our,” “us”).
1.2. By accessing or using our website, you confirm that you are at least 18 years old or have the permission of a legal guardian to use our services.
1.3. We reserve the right to modify these Terms at any time without prior notice. Changes will be effective immediately upon posting on this page.

2. Services

2.1. A+ Plumbing and Drain Rescue provides plumbing, solar geyser installation, drain rescue, water leak and water backup solutions to residential and commercial clients.
2.2. All services are subject to availability and a signed agreement or quotation approval between you and A+ Plumbing and Drain Rescue.

3. Website Use

3.1. You may use our website to:

• Learn about our services.
• Request a quote or consultation.
• Contact our team for inquiries.

3.2. You agree not to misuse the website or its content, including but not limited to:

• Engaging in unlawful activities.
• Attempting to hack or disrupt our services.
• Copying or redistributing content without authorization.

4. Pricing and Payments

4.1. Service pricing will be provided in quotations and may vary based on the scope of work.
4.2. A deposit may be required before work commences.
4.3. Full payment is due upon completion of services unless otherwise stated in a written agreement.

5. Cancellation and Refunds

5.1. Cancellations must be made in writing at least 48 hours before the scheduled service.
5.2. Refunds are at the sole discretion of A+ Plumbing and Drain Rescue and will be evaluated based on the nature of the request.

6. Limitation of Liability

6.1. While we strive to provide reliable and high-quality services, we are not responsible for:

• Delays caused by unforeseen circumstances.
• Damages resulting from pre-existing issues with your plumbing or water systems.

6.2. Our liability is limited to the value of the service provided.

7. Intellectual Property

7.1. All content on this website, including text, images, logos, and graphics, is the property of A+ Plumbing and Drain Rescue or its licensors.
7.2. You may not reproduce, distribute, or use any content without prior written consent.

8. Privacy Policy

8.1. By using our website, you consent to the collection and use of your information as outlined in our Privacy Policy.
8.2. We will not share your personal information with third parties without your consent, except as required by law.

9. Governing Law

9.1. These Terms are governed by the laws of South Africa.
9.2. Any disputes will be resolved through mediation or arbitration, with the venue located in Brakpan.

Thank you for choosing A+ Plumbing and Drain Rescue. We look forward to serving you!